Global AI Survey Reports Measurable Benefits

  • In NEWS
  • February 10, 2020
Global AI Survey Reports Measurable Benefits

Learn how others are benefiting from AI.

A recent report, Global AI Survey: AI proves its worth, but few scale impact, from McKinsey says most companies report measurable benefits from AI where it has been deployed.

There has been about 25% year-on-year increase in the use of AI in business processes. Companies are reporting that where they have adopted AI it has improved revenue and decreased costs.

A small proportion of companies are seeing outsize business results from AI. These AI high performers are driving AI across the organisation. Areas adopting AI include marketing and sales, product/service development and supply-chain.

The use of AI is increasing in nearly all industries. Those that have been successful report that they plan to invest further, saying they will increase investment in AI by 50 percent or more in the next three years.

Success factors include:

  • Aligning business, analytics, and IT leaders on the potential value
  • Investing in talent
  • Ensuring that business staff and technical teams have the skills necessary for successful scaling

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